SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Atlas (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://atlasx.link
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Cool mat, as I wanted, double-sided, not slippery, beautiful. Came very quickly.
Very comfortable, you can't feel the floor or slide while exercising. The size is also great, it fits my brother who is much taller than me and still on carpet. The quality is excellent, it looks like it will last a long time, besides the color is beautiful and discreet.
Got the rug today. At first glance, everything is OK, he needs to lie down a little as he was bored as much as possible. Nice muted gray color. Plus something that does not stretch.
just as described - pretty thick to "soften the floor", light to carry around, non-slip rubber (black part).
Duge garniy, yakisty is otherwise good, it's like will be at the vicoristanni. without defectives. Delivery Shvidka Mist-Express. I am satisfied with the purchase.
I received it within 7 days.🔥And its shape once madness and its quality is sweet and normal the same as any athletic Matt, and you see it only long as Choi Mu once offered.🫶🏻Come on, my channel with Nottart. Download all new Ali Express.✨🩷
The product arrived well packed, but it was defective. I opened a dispute and the seller returned the money. It is a pity that the aesthetics of the product is a little lost, but I will use it because the thing is necessary and useful. I give 4 stars to the seller, for quick resolution, fast shipping and product.
Just a chic rug, not a cowk! With great satisfaction!! Get your children, go in for sports at once!
The thickness is moderate and there is a sense of cushion. I also ordered Ali because I was reluctant to gain, but the right yoga mat came. One was bought at a low price. We recommend you to compare the price
Garny yoga mat. The material is not shackled. Get busy. So the Whiglyadak itself on the photographs of the seller. Recommend before purchase.
I jam with others, I deprived the Pearl for the trenuvan at home, and took others for the Hall. No cowl
I arrive much earlier than expected. The material corresponds to the description, it needs to be tested to see how ca...
The most garny kilymok. Po and vuzhce Chim im ale according to rozmir Jak times. Packing at the plivka and pinku prikhav.
Shvidka delivery. The Duhe mat itself. Priyshov without defects. Duge with yakistya.
Karimat Priishov to put a new line. Good packing, do not bend, everything is added to the inventory. Me to misuse the unfrivable smell. The product and the seller recommend.
The carpet is great, holds the practice well and does not slip!
Yakiste super. Having arrived at the age of ale Vin dovgiy
Chomus went ahead. Kur'ur Ukr after delivering to the city. Tse in exchange. The rug itself for good packing is a dazed piece. Finish it down.
The mat came quickly, looks good, does not slip. I really want to try it at work. Recommend
Although it was well packed, I got a small defect, but I think it will be smoothed out. The material is nice, color class. Satisfied!