SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Atlas (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://atlasx.link
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
It is excellent, it makes my wrist not move so much and thus saves injuries, let's see if it doesn't break like other gloves that have been bought
It has taken the estimate, 8 days, in principle it seems good, they fit me and they seem quality. It remains to test them. Is for bar training and weighs. Don't contact the seller.
the training gloves are great, the M size fits nicely. looks. very made and with good velcro straps. ideal for pull up bars and other exercises
Super satisfied and by the. Superecxelent price!!! I arrive super fast I recommend it to the 100%
Good quality and resistant fabric, ideal for weight training, in addition the support provided for the wrists fits very well, I recommend it.
I liked the fabric, but the size M became small, my gloves always wore size p
Good quality excellent service I love and it is my size
They are super beautiful, good quality and excellent price apart from fast delivery. If I recommend it.
Arrived early, I got confused and ordered another model… I will order again
All in good condition, arrived super fast in 8 days .. good design and good materials.
Well, if they are very parents, they need to try to see how good the material is, but they look very cool if I recommend them.
I ordered this item on Feb 29th and got it on March 9th! Tried this gloves out today when working out and gloves are really comfy
Very good product, I have not tested it yet but it fits very well, it is comfortable and looks good quality.
Very well done, the size M comes as XS I ordered the size M and the L of the fingers at the beginning it squeezes a lot the M I tried my boyfriend's and they fit my fingers better but from the Palm I stay A little watery, check the size well. It is worth it, they see cools arrived in Mexico in 1 week
Very good. Comfortable. Served as per the table measures.
Super they were fair to me size m (I am like s) good fabric identical to the photo
Fit well. Good article. Fast shipping👍.
For the price is good quality. I recommend it arrived in 13 days in Monterrey.
Very good material you can give it the squeeze that you want the wrists will not suffer the fingers press a little but with the time safe to spread so it is better to be a little tight fast shipping highly recommended
I'm small with my mittens! The won and the "pidtrijuyut" and the zakist of the finger, the gloves must be sung and then the pad should be trimmed! Not to be forged. Topper! She took sob to be purely Chorni as if.
Fast delivery, the gloves feel very good.
I like it because it also wears a wrist band
As the seller describes it
They look strange. But they are very comfortable, and they protect very well. Gives you freedom of movement. I got small and I'll buy a bigger size
Are excellent, the material is good quality and resistant!