SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Atlas (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://atlasx.link
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
An excellent item, excellent cost benefit, high quality and manufacture, the seller sends it very quickly and the waiting time to receive it is very short. A very good shopping experience.
Arrived very fast equal to the image, working well, I have already ordered before I recommend it
I arrived quickly before the date, it is the same as the image I have already ordered before and I recommend everything well
The machine has build in music box which can play one track all over again or you can connect via bluetooth and play your own music (online or offline). The light is not connected to music and you can choose the speed of light changing. I think the quality is enought for this price (30$)
I thought it was better. Doesn't fit the music like the others. But it goes at a different pace.
Arrived well packed and with little delivery time. In terms of product quality, the audio is terrible when raising everything is distorted. How much to the function of hitting good with, I don't think the Velcros support much on the wall so that will have to be solved how to fix it to the wall so that it does not fall when hitting. The cushions if they are somewhat rigid but soft, the lights alternate making a synchrony with the music, preferably use it with more moving music.
Feels excellent quality and comes very well enziled
It arrived quickly to the Canary Islands, what I don't know how it works, I just put it to load to see
A lot of fun. Everything works and fast delivery. The only detail is that the box was hit. I will buy again without a doubt!
I arrived fast and well, happy with the product although I think that for a floor it makes the wall vibrate too much and sometimes the sound of error sounds even giving it well
Acceptable quality, mediocre sound, but meets price and quality expectations
Excellent shopping experience, great item, great quality, seller send your purchase very fast and make you delivery also very fast.
The delivery was very fast. I have not tested the product, but the material made is good.
A great item, the shopping experience is good, they send it fast to the amount of making the purchase and the delivery also, it is very fast.
Ay what to paste to change mode
It is smaller than I thought, but I think it meets what is necessary, it worked well and it is not difficult to connect the Bluetooth, I liked it a lot
I like the product to let off steam
Very good product quality materials is a resistant rubber and is also very easy to use ..... Brings hardbass from basé xd
Excellent shopping experience, ship very fast after your payment and deliver just as fast.
It is very good size is not very small or very large but it is okay, I have tried it and it is great😁There I have to give it a little hard but this pimp I hope my husband likes it,!! Does not come with gloves!!! But otherwise everything correct I recommend
it's ok a little bit hard to boxing
As said, good, cost-benefit, low quality.
Excellent!!!! Much more complete than you imagine, rechargeable battery USB-C port, bluetooth to listen to the music you want and send very very fast!!!!
I arrive in 10 days. Works well. It carries built-in music, speed levels and bluetooth. It is a little smaller than I expected, and it costs a bit to catch the trick, but it does its function.
Perfect!!!!!