SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Atlas (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://atlasx.link
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
great shoe
Normal sneakers for skin day, Tsyna is optimal. Delivery shwidka. On the Nossi, the sole of the tzupka. I wear a regular, a normal policy.
I ordered 260-41 in advance. It is perfect for a little extra. It is the best sex ratio. It is light and comfortable. I'm going to order again. I want to introduce it to my friends. ~~ ^ ^
Garni rokivki, I am a friend, everything is OK
Double decent viglyad, framed PID suash, Birki. University triplets. For people, a wide leg will be Tisnuvato. Accessories. Delivery is just Mittva.
Normal inexpensive sneakers, rosmiri vidpovedni
Men got ready, they 27.5 on a leg once. More than that. The Yakas estylka is fluted by that with a little bit of it, the mabudb and the forged House.
Excellent price-quality ratio, I recommend the seller and probably buy a couple more. I also arrived early.
I liked them is a nice design and is of good quality
Ali's copy is the best price for your shoes The sole is also strong and the Edge is good The design is very good and the air is very good and it is very cool. At this price, it is recommended to repurchase you're not. I'll buy it again next time. The size is a regular size
Second pair I buy this time took an extra number .. And it suits me Are fast in delivery
Excellent
Spectacular never even thought .... Thank you
Croivka-looking yakisni. Let's go on the skilki to whistle. Rozmir pidiyshov (I wear 42 and 42 deputy). Sell the goods vidvidko. I recommend it.
Delivered the parcel very quickly. Super track, this is the second time I order. It's great! Thank you seller!
Thank you for the sneakers all super recommend
The quality was more than expected
Everything perfect.
The size chart is correct. Are comfortable and flexible. Very happy with the purchase
All good, excellent for gym
Thank you very much, they arrived quickly and in excellent condition, they are very beautiful and to the perfect measure for my feet.
Fine quality .. I take it not for the first time, everything is perfect... Recommend... Value for money, very happy...
The delivery took only 7 days. The color is darker than I thought, but as I am satisfied, it is light and comfortable. It is good for the price. It's rain today, so I'll try to see it tomorrow.
Very cool and comfortable
The paint was delivered quickly. the quality is good, let's see how it will be worn. My son liked the wearing. Thank you seller!