Frequently Asked Questions

How much do you charge for shipping?

We have several fast shipping options as per the customer’s choice. The shipping price depends on the country to which the order is sent and the shipping speed.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-30 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-10 working days. But sometimes tracking might not available if free shipping applies. In this case, please contact us at support@atlasx.link

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@atlasx.link

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